Order Tracking

Thank you for shopping with us! We are committed to providing you with fast and reliable shipping. Please review our shipping policy for more information about how we process and deliver your order.

Order Processing

All orders are processed within 1-3 business days of receiving payment. Business days are Monday through Friday, excluding holidays.

Free Shipping on Your First Order

This offer applies automatically at checkout, so you can shop without worrying about shipping costs on your first purchase.

Shipping Methods & Rates

We offer standard shipping within the United States. Shipping rates are calculated at checkout based on your order’s weight and delivery address, except for your first order, which qualifies for free shipping. The estimated delivery time for standard shipping is 5-7 business days. For subsequent orders, shipping costs will be calculated at checkout.

Shipping to P.O. Boxes

We can ship to P.O. Boxes using standard shipping methods. Please make sure to enter your full and accurate address during checkout to avoid any delivery delays.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to track your order. Please allow 24-48 hours for tracking information to update.

Missing or Damaged Items

We take great care to ensure that all items are packaged securely. However, if you receive a damaged item or if something is missing from your order, please contact our customer service team at prohangers@yahoo.com within 48 hours of receiving your order. We will do our best to resolve the issue quickly.

Cancellation Policy

Once your order has been processed and payment has been completed, we are unable to cancel the order. If you need assistance or if there is an urgent issue, please reach out to us at prohangers@yahoo.com as soon as possible, and we will do our best to assist you.

Address Accuracy

Please ensure that your shipping address is correct at the time of purchase. We are not responsible for any delays or lost packages due to incorrect or incomplete addresses provided during checkout.

Lost or Delayed Packages

Once your package has shipped, it is the responsibility of the carrier to deliver it. If your package is lost or delayed, please contact the carrier directly using the tracking information provided. If you need further assistance, don’t hesitate to reach out to us.

International Shipping

At this time, we only offer shipping within the United States. International shipping will be available in the future, and we will update our shipping policy when this service becomes available.

Customer Service

If you have any questions or concerns regarding your order, please reach out to our customer service team at prohangers@yahoo.com.We are happy to assist you!